Updated: April 02, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

Hi my laptop is locked up saying security issues trojan spyware

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you this the message anywhere on your laptop?

Customer Replay

Sorry don't understand that question

I mean, where do you see this trojan message?

Customer Replay

It's on the laptop page behind the Microsoft helpline number in blue

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In your email?

Customer Replay


Oh, now I see
*****, I suggest you just ignore this message, it's a scam

Customer Replay

Yeah though it was just checking thank you

Is there anything else I can do for you today?

Customer Replay

No that's great thanks

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