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Due to not being good with computers, I mistakenly reported myself as unwanted phishing mail when I wanted to report someone else
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please specify which service did you use?
My yahoo email address *****@ymail.com
Please tell me, now you can not send an email on your behalf?
Or do emails on your behalf end up in spam?
No, I keep getting unwanted emails from *****.
They used to come as spam but now into my email section
Do you want to stop receiving emails from "*****",right?
Yes definitely.
Please,try to follow these steps:
- Click the Settings icon. | click More Settings. .
- Click Security and Privacy.
- Under "Blocked addresses", click the Add button.
- Enter the email address you want to block.
- Click Save.
Follow these steps in your yahoo mail,please.
Let me know how everything is going.
Which settings are these is it Windows security or Microsoft
Directly in your yahoo mail account.
Please, keep me posted.
It reads this email address to ban is invalid
Have you entered it completely? (including @,gmail or others)
No, the actual email address has gone missing, only what I wrote is left
Please go to your email address and try to find an email from this sender. It should contain their full email address. Copy and paste it following the instructions above.
I got it back with a duplicate page, but I don't know what the red symbol is in the middle of the address. When I tied to copy and paste it, it then disappeared. Can you take over and try for me.?
Unfortunately, we cannot do this for you. We can only provide instructions via chat. Please tell us the name of the site from which the letters come or share a link to it.
And we will try to find their active e-mail.
Can I send the link to you?
Yes, sure.
How what is your email address?
You can send it right here.
not sure how to do pleaseexplain
Please, open this site and copy the link on the top of the page. Then just paste it in the message box in our chat.
Also you can just provide me with the name of this website and i will try to find it.
don't know how to do this, if you give your email address I know how to send it to you.
We can transfer our correspondence to email. I will send you an email now and you can send a link in response to it.
*****@rice.resourucenature.com
Great!
there is what looks like a red heart symbol before @
So,you can repeat the steps again now.
- Click the Settings icon. | click More Settings. .
- Click Security and Privacy.
- Under "Blocked addresses", click the Add button.
- Enter the email address *****@rice.resourucenature.com
- Click Save.
but I don't know what the red symbol is
Try to enter this e-mail,please.
It says blocked sender added
So,it`s done.Now you will not receive emails from this sender.
Do you have any additional questions I can help you with?
Ok. what about my original error that reported my email address by mistake as phishing.
Most likely, ymail did not take this into account, since in order to block an account, etc. a large number of complaints are needed.
Please tell me, now you cannot send an email on your behalf or do emails on your behalf end up in spam?
OK lets hope so. Not sure what you mean. should I send an email to myself to check?
Yes, you can. But most likely everything is okay.
I just sent an email to myself successfully
Great!
Thank you.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you.
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime.
thanks, bye
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