Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Have you checked the back of your router?
Can you see a password there?
yes , I tried it and it would not work
Got it. Do you remember if you changed it?
The password is *****
To what device do you want to connect your router?
Samsung tablet
Got it.
Have you tried restarting your router?
no I have not
I'd recommend restarting it, first.
okay I just did
Try connecting it to the tablet again.
It worked
Great!
thanks for your help
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
not right now
Okay, then.
Please feel free to contact us at any time. We'll be happy to help you.
I will remember that
Great! I hope you do ;)
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