Updated: March 28, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

An error occurred in the processing of the request if the problem persists,go to help uber.com

I can't book the ride

Hello, thank you for using Howly.
Please try to reinstall the Uber app now and try to request a ride after that

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Customer Replay

I've already tried but nothing has changed

What more troubleshooting have you done so far?

Customer Replay

I tried to log out and re-enter the account but nothing

Have you tried to delete and add the payment method back?

Customer Replay

No

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Open your uber app please and there:

  • Select “Account” and then “Wallet.”
  • Select the card you'd like to delete.
  • Tap the three-dot icon in the upper-right corner.
  • Tap “Delete,” then confirm.
Customer Replay

I solved the problem thank you!

Is there anything else I can do for you today?

Customer Replay

Nono i’m ok

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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