Updated: March 22, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

Where can I find out what the flashing lights mean on the printer

I know the Wi-Fi signal,what are the rest
author

Hello, thank you for using Howly.
Could you also specify the brand of your printer?

Customer Replay

HP envy6020e

image

i know the Wi-Fi symbol. There is an i in a circle, and bulbs in a rectangle and two paper symbols

author

Understood!

Customer Replay

Ok there doesn’t seem to be anything in the manual

author

Noted, thank you!
Please note that two paper symbols are button to make a copy in color or in black and white. symbol you need to press in order to print a summary of printer settings and status.

Customer Replay

thank you for that one. The i in a circle and the light bulbs in a rectangle?

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author

The last one, the rectangle is number counter.

Customer Replay

how does the rectangle work
and the i in a circle must be some sort of information?

author

It is showing copy count and error codes with a white light.

Customer Replay

how do you find out what the error is or what can it be

author

The button will print an information page, so you can check how your printer is currently working.
There are 8 error codes for your printer, that can be indicated.

Customer Replay

ok that should be helpful I will try and understand them and try them out.
thank you

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author
  • Unusable cartridge.
  • Paper size mismatch error.
  • Sensor/Paper length mismatch error.
  • Ink carriage stall.
  • Paper jam.
  • Scanner failure.
  • General printer error.
  • Update error.

You are always welcome!

Customer Replay

thanks,that’s very helpful

author

I am glad to hear that! Do you have any additional questions I can help you with?

Customer Replay

no not at the moment thanks very much

author

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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