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What is wrong with "bosch" on prime?
Hello, thank you for using Howly.
In order to help you, I need your assistance here please, could you tell me more about the issue?
Have not had any issues on other formats, paramount+, etc.
Could you please tell me when and how did the problem occur?
Watching a lot of Bosch. As episodes go on it is now terrible. Tried again last night and gave up after 5 Min.
Started about a week ago.
Each one is worse than the last. Continously time out.
Thank you for the answer!
What troubleshooting have you done so far?
Re-booted ROKU. Backed out of Bosch and started again.
Noted
Have you tried to reinstall Roku?
Don't understand question.
I mean, have you tried to delete the roku app on your device and then install it again?
ROKU is the device.
Understood, thank you!
Could you please check that your power cable is connected properly and plugged in? If it still won't turn on, please remove the power cable for five seconds, and then plug it back in.
That WAS the re-boot.
Thank you for specifying it to me!
Could you please also check the speed of your Internet connection? You can use this link https://fast.com/
Stated FAST- 3.4 Mbps
Noted, thank you!
Basic Internet Service = 3 to 8 Mbps. You =r one is quite in the norm, however, there can be sth, that interrupts the good internet connection on your Roku player. Could you please check?
Should I delete Prime app on ROKU and try again?
I believe that can help. Could you do it for me, please?
Will take a minute.
Deleted, took picture of QR code, waiting for update.
This site is a joke. No update, tried another way, waste of time.
Do you see any error messages, when you try to install the app?
No, just keeps wanting more info and a code. Tried to hear code and did not work.
Noted
Could you please reboot your tv and try again?
This is going to take some time. Will keep trying and get back if have to.
I deleted the prime app on my ROKU and reinstalled. The problem now gone.
I am so happy to hear that!
Is there anything I can do for you today?
Have a good day.
Thanks! You too!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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