Updated: March 26, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

How do I get my Discovery Plus to come on my TV my screen is black

when I click on Discovery Plus and all my other channels work

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please clarify what TV do you have?

Customer Replay

It says TCL

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To begin with, try this please: Refresh, close or restart your web browser or app and open it again. Close other applications on your device that may be running at the same time.

Customer Replay

I did and now it's coming on, thank you!

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It's great to hear! ☺️
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No, thank you so much!

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Customer Replay

Thanks, have a great evening

Thank you *****! ☺

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