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Before you travel internationally, make sure your device's roaming is turned on so your device can connect to cellular networks in your destination country.
Can you check it, please?
Roaming is on
You have signed for this today?
signed for what?
International plan with Verizon.
we signed up last week
Did it start today that you can't receive or make calls?
I haven’t tried to make any calls until today
You have to have International Dialing allowed on your line because akin this type of call requires that you pay per minute you are on the call. Customer service should have been able to help you with that. You can try 1-800-711-8300 to get to Verizon Global Support.
thanks!
PLease tell me if you will be able to contact them case if no I will find another way to contact them.
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