Updated: April 03, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

We signed up for Verizon International plan

However we can only text. No calling capabilities
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

Likewise

author

Before you travel internationally, make sure your device's roaming is turned on so your device can connect to cellular networks in your destination country.
Can you check it, please?

Customer Replay

Roaming is on

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author

You have signed for this today?

Customer Replay

signed for what?

author

International plan with Verizon.

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Customer Replay

we signed up last week

author

Did it start today that you can't receive or make calls?

Customer Replay

I haven’t tried to make any calls until today

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author

You have to have International Dialing allowed on your line because akin this type of call requires that you pay per minute you are on the call. Customer service should have been able to help you with that. You can try 1-800-711-8300 to get to Verizon Global Support.

Customer Replay

thanks!

author

PLease tell me if you will be able to contact them case if no I will find another way to contact them.

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