Updated: April 03, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

We signed up for Verizon International plan

However we can only text. No calling capabilities

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay


Before you travel internationally, make sure your device's roaming is turned on so your device can connect to cellular networks in your destination country.
Can you check it, please?

Customer Replay

Roaming is on

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You have signed for this today?

Customer Replay

signed for what?

International plan with Verizon.


Customer Replay

we signed up last week

Did it start today that you can't receive or make calls?

Customer Replay

I haven’t tried to make any calls until today

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You have to have International Dialing allowed on your line because akin this type of call requires that you pay per minute you are on the call. Customer service should have been able to help you with that. You can try 1-800-711-8300 to get to Verizon Global Support.

Customer Replay


PLease tell me if you will be able to contact them case if no I will find another way to contact them.

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