Updated: May 29, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

Unable to access my CenturyLink e-mail.

Think my account has been hacked and need to change my password.

Short summary:

  1. Open a web browser and navigate to the official CenturyLink website by typing "http://www.centurylink.com/" in the address bar.
  2. Once the website loads, locate the login page.
  3. On the login page, look for a link or button labeled "Forgot Password" or a similar option.
  4. Click on the "Forgot Password" link or button.

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

I have tried Century Link support. but they have unresponsive so far.


Top answer

Got you, let's reset the password!

  1. Go to the official CenturyLink website: http://www.centurylink.com/
  2. On the login page, you should see a link or button labeled "Forgot Password" or a similar option. Click on it.
Customer Replay

Yes that is what I am trying to do.
This did not work.

Have you clicked on "Forgot password" option?

Customer Replay

I typed in the code CLInk sent. But it didn't work.

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Can you please tell me if you get any error messages?

Customer Replay

I tried again, but still says invalid username or password

So, you have entered the code from email, right?

Customer Replay

It looks like the issue has been resolved. Thanks for your help!

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