Updated: April 03, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

Someone had access to my phones and cloned them I am sure

The other thing he could have domne is use some kind of spyware

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What model is your phone?

Customer Replay

I have two phones iPhone 12 and 13

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Both may be compromised

Customer Replay

Understood you.

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I need to know if both phones have been hacked

Customer Replay

Why do you think, that your phones were cloned?

Because this person I met had access to them as he is my home constantly and he mistakenly sent me a link and when I clicked on the link they were a list of all my phone contacts

Customer Replay

Let's check it step-by-step.
If you see inappropriate or X-rated advertisements pop-ups on your mobile phone, it could suggest that your phone has been compromised.

he either cloned them or using spyware

Customer Replay

If there are unknown calls and messages initiated from your phone, it could indicate that your device has been hacked.

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I think his idea is to get my contact list and do some shady stuff for ransom

Customer Replay

Got it.

Customer Replay

I recommend you to:

  • Use VPN
  • check updates on your phone
  • reset your password
  • make a backup copy of your iPhone with all data
  • restart your phone

And also set Up Two-Factor Authentication.

what is vpn
updates like?
system updates

Customer Replay

Virtual private network.
System and app updates.

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how do I do that
oh ok

Customer Replay

Sorry, to do what exactly?

I want to know if there is any way to retrieve the info of mine he might have on his phone
how to do VPN

Customer Replay

Go to Settings > [your name] > iCloud > iCloud Backup.
Turn on iCloud Backup. iCloud automatically backs up your iPhone daily when iPhone is connected to power, locked, and connected to Wi-Fi.
To perform a manual backup, tap Back Up Now.
You have to download VPN app to use it on your device.

what will a VPN network do?
when someone hacks your phone can they have access to your emails and photos?

Customer Replay

It describes the opportunity to establish a protected network connection when using public networks. VPNs encrypt your internet traffic and disguise your online identity. This makes it more difficult for third parties to track your activities online and steal data.
Yes, they could have access to anything. Please, try to reset all the passwords and make a backup of you iPhone.

I'm nervous about what he is going to do with my contacts
how can I best retrieve them from his phoone

Customer Replay

I understand that. Please:

  • Use VPN
  • check updates on your phone
  • reset your passwords
  • make a backup copy of your iPhone with all data: Go to Settings > [your name] > iCloud > iCloud Backup.

Turn on iCloud Backup. iCloud automatically backs up your iPhone daily when iPhone is connected to power, locked, and connected to Wi-Fi.
To perform a manual backup, tap Back Up Now.

  • restart your phone

And also set Up Two-Factor Authentication.

Customer Replay

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