Hello, thank you for using Howly.
Please clarify the model of your Sonos speakers, if possible.
It says Model: Play 1 on the bottom
What troubleshooting have you done so far?
On, off, plug out, plug in
Got it.
In this case, please try a sequential reboot to refresh your network and all your Sonos device's connection:
Your advice is not here since I rebooted
On what step did you stop?
I did all steps. Status white never appeared and now I have no music on either speaker.
If you are in a wireless setup, move any affected Sonos products closer to the router.
yes I have to run around to the 2 speakers
I got it.
Did you move Sonos products closer to the router?
Yes
Are there any changes now?
No
They both started working now. Thanks.
Great!
Is there anything else I can do for you today?
No thanks./
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