Created: November 17, 2022

No one responded to my msg

Last Edit: November 24, 2022
Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Can you please explain the issue in detail?
Customer Reply
I booked a ride from southall to Thorpe park. The money was taken 29 pounds. Driver told me that due to some reasons traffic / construction, he took a different way. And again money was taken 62 pounds. How come it is possible?
Hanna Finley
Hanna Finley Tech Expert & Writer
Can you please tell me which service did you use?
Customer Reply
Bolt
Hanna Finley
Hanna Finley Tech Expert & Writer
thank you
The second charge is a temporary card verification hold coming from your bank to check your card’s validity and minimize any fraudulent use of your card and information.
This hold is either returned immediately or within 10 business days, depending on your bank.
If the amount has not been released after 10 business days, please contact your bank.
Customer Reply
Ok. Thank you so much. Means a lot. Have a great day ❤️
Hanna Finley
Hanna Finley Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.