Hello, thank you for using Howly.
Just to clarify, are you referring to the Fitbit Charge 2?
yes
Please tell me, is your watch already connected to the Fitbit mobile app?
I think
Please open the Fitbit application and follow these steps:
how do i get to the fitbit application
You have to open it on your phone
cant find today?
Please tell me, did you set up your watch through the website, or through the app?
app
Got it. I'm going to send you an example picture now
i hit the today mark but nothing happened
Please specify, did you click on the Today button in the app?
yes its pairing
Good, let's wait until the connection is complete
nothing happened when i hit the today button
Please tell me, do you see your account icon in the upper left corner of your screen?
its still syncing
In this case we have to wait until the end of the synchronization
yes on account
Is the synchronization still going on?
done,,you are doing a great job
Please check the time after synchronization, maybe this solved the problem
omg...awesome! thank you so much
I'm so glad I could help!
you sure did! now I can use it tomorrow. Have a wonderful evening!
Have a great evening too, *****!
thank you!
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