Updated: April 24, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

Need to change the time on my Charge 2 clock

Short summary:

  1. Open the Fitbit mobile app on your smartphone.
  2. Tap the "Today" button at the bottom of the screen.
  3. Tap your account icon in the top-left corner of the screen.
  4. Scroll down and tap "Advanced Settings."
  5. If the "Set Automatically" option is turned off and the time zone is incorrect, turn it on by swiping the button to the right.
  6. If the "Set Automatically" option is turned on and the time is still wrong, turn it off by swiping the button to the left and then choose the correct time zone from the list.
  7. Wait for the synchronization to complete.
  8. Check the time on your Fitbit Charge 2 to ensure that it has been updated.

Hello, thank you for using Howly.
Just to clarify, are you referring to the Fitbit Charge 2?

image

Customer Replay

yes

Please tell me, is your watch already connected to the Fitbit mobile app?

Customer Replay

I think

Top answer

Please open the Fitbit application and follow these steps:

  1. Start the Fitbit app and tap "Today" at the bottom of the screen.
  2. Tap your avatar in the top-left of the screen.
  3. Scroll down and tap "Advanced Settings." Depending upon how the time zone control is set, do one of the following:
  • If "Set Automatically" is turned off, and the time zone is set incorrectly, turn it on by swiping the button to the right.
  • If "Set Automatically" is on and the time is still wrong, turn it off by swiping the button to the left, and then choose the correct time zone in the line below.
Customer Replay

how do i get to the fitbit application

banner 3

You have to open it on your phone

Customer Replay

cant find today?

Please tell me, did you set up your watch through the website, or through the app?

Customer Replay

app

Got it. I'm going to send you an example picture now

image

Customer Replay

i hit the today mark but nothing happened

banner 6

Please specify, did you click on the Today button in the app?

Customer Replay

yes its pairing

Good, let's wait until the connection is complete

Customer Replay

nothing happened when i hit the today button

Please tell me, do you see your account icon in the upper left corner of your screen?

Customer Replay

its still syncing

banner 9

In this case we have to wait until the end of the synchronization

Customer Replay

yes on account

Is the synchronization still going on?

Customer Replay

done,,you are doing a great job

Please check the time after synchronization, maybe this solved the problem

Customer Replay

omg...awesome! thank you so much

I'm so glad I could help!

Customer Replay

you sure did! now I can use it tomorrow. Have a wonderful evening!

Have a great evening too, *****!

Customer Replay

thank you!

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