Updated: June 17, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

My tv cable does not turn on

Short summary:

  1. Ensure that the cable box is properly plugged into a working power outlet.
  2. Verify that the power outlet itself is functioning by plugging in another device and confirming it powers on.
  3. Check the power cable connecting the cable box to the power outlet. Make sure it is securely connected at both ends.
  4. If possible, try using a different power cable to rule out any issues with the cable itself.
  5. Disconnect the power cable from the cable box and wait for about 10-15 seconds.
  6. Plug the power cable back in and try turning on the cable box again. This can help reset the device and resolve any temporary issues.

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Do you have an issue with your TV or your cable box?

Customer Replay

csnnot receive tv

Your TV is on, but nothing showing, correct?

Customer Replay

black screen on tv.

Please, follow the instructions below:

  1. Ensure that the cable box is properly plugged into a working power outlet.
  2. Verify that the power outlet itself is functioning by plugging in another device and confirming it powers on.
Customer Replay

outlet is working

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Got you, thank you for the update!

  • Please make sure the power cable connecting the cable box to the power outlet is securely connected at both ends.
  • If possible, try using a different power cable to rule out any issues with the cable itself.
Customer Replay

cable is working

Top answer

Got it, thank you!

  • Please, disconnect the power cable from the cable box and wait for about 10-15 seconds.
  • Then, plug it back in and try turning on the cable box again.
  • This can help reset the device and resolve any temporary issues.
Customer Replay

Thanks, it’s now working

I am happy to hear that.

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