Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Tell me, please, the model of your old thermostat
It’s a Emerson. I can’t find a model# anywhere
Can you, please, take a photo of your terminal?
I took a pic but don’t know how to send
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Visitor uploaded: image.jpeg
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Size: 3576942
Could you, please, take a photo of your new terminal?
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3120879
You should connect white wire to the W2 port
I thought the black wire went to the W2
The black wire should go to the port just under W2
that port with the e beside it
That's right
You are the man. Thanks
Maybe you have any other questions?
no
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