Updated: June 16, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

My galaxy s23 is in some type of talk mode and I can't get out

My galaxy s23 is in some kind of talk mode and I can't get out

Short summary:

  1. Open the Settings menu.
  2. Navigate to General & Privacy > Accessibility.
  3. Look for the option called "TalkBack" or "Screen reader" under Accessibility settings.
  4. Disable TalkBack or Screen reader by turning it off.
  5. If the option is not easily accessible, keep exploring the Accessibility settings until you find it.
  6. If TalkBack is turned off but the issue persists, check if TalkBack is selected in the "Volume key shortcut" option within Accessibility settings. If it is selected, disable the service.

Hello, thank you for using Howly.
Are you able to open the settings?

Customer Replay

I can't kget past the locked screen

What troubleshooting have you done with your Galaxy S23 so far?


Customer Replay

ok I made progess to settings

Now go to General & Privacy > Accessibility. Step 3. Select Voice Guide Settings and disable Voice Guide.

Customer Replay

its just talking to me and I have no way of scrolling

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Could you please try to restart it?

Customer Replay

I did
It just shows the first 4 options...Connections, Connected devices, Modes and Routines, Sounds and vibrations...I have no way of going down the list further

I got you.
Are you able to open Bixby app?

Customer Replay

i don't know how to get there

Customer Replay

okay I figured out how to speak at the settings
what do I call this talk thing on the bixby voice search
what do i call this thing the phone is doing where its talking to me.
What do I tell it to stop doing

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Unfortunately, you won't be able to turn it off using your voice.
But I'll provide you with instructions on how to do this in a different way.

Customer Replay

Ok...I got to Accessibility screen

Tap Screen reader

Customer Replay

Tis is what I show:
Accessibility button
About Accessibility
Bixby Vision for accessibility
Filter accessibility event logging
Underf accessibility I found "Talk Back" is that it?

That is it.
Turn Use TalkBack off. Select Ok.

Customer Replay

The voice just keeps telling me to tap twice on it but nothing happebns

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Please, try to turn it off again.

Customer Replay

Ok, I just kept pushing the button and finally was able to turn off the TAlk Back.
GOD BLESS YOU!!!!!!!!!!!!

Customer Replay

I'm back to normal.. But I want to know how I got there
One moment I was texting my husband the next moment everything stopped working and the voice started
Is there a way to prevent that from happening?

Go to same accessibility settings > You'll see on the top "Volume key shortcut", check if Talkback is selected in it. If yes, disable the service. That should help solve your issue.

Customer Replay

Idon't see a "volume key shortcut"
I had to keep clicking to find itf, but it's already turned off.
THANK YOU SO MUCH! <hugs> :-)

Thank you for choosing our service! Should you have any further questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!

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