Hello, thank you for using Howly.
Are you able to open the settings?
I can't kget past the locked screen
What troubleshooting have you done with your Galaxy S23 so far?
ok I made progess to settings
Good!
Now go to General & Privacy > Accessibility. Step 3. Select Voice Guide Settings and disable Voice Guide.
its just talking to me and I have no way of scrolling
Could you please try to restart it?
I did
It just shows the first 4 options...Connections, Connected devices, Modes and Routines, Sounds and vibrations...I have no way of going down the list further
I got you.
Are you able to open Bixby app?
i don't know how to get there
Okay.
okay I figured out how to speak at the settings
what do I call this talk thing on the bixby voice search
what do i call this thing the phone is doing where its talking to me.
What do I tell it to stop doing
Unfortunately, you won't be able to turn it off using your voice.
But I'll provide you with instructions on how to do this in a different way.
Ok...I got to Accessibility screen
Great!
Tap Screen reader
Tis is what I show:
Accessibility
Accessibility button
About Accessibility
Bixby Vision for accessibility
Filter accessibility event logging
Underf accessibility I found "Talk Back" is that it?
Yes.
That is it.
Turn Use TalkBack off. Select Ok.
The voice just keeps telling me to tap twice on it but nothing happebns
Please, try to turn it off again.
Ok, I just kept pushing the button and finally was able to turn off the TAlk Back.
GOD BLESS YOU!!!!!!!!!!!!
Great!
I'm back to normal.. But I want to know how I got there
One moment I was texting my husband the next moment everything stopped working and the voice started
Is there a way to prevent that from happening?
Go to same accessibility settings > You'll see on the top "Volume key shortcut", check if Talkback is selected in it. If yes, disable the service. That should help solve your issue.
Idon't see a "volume key shortcut"
I had to keep clicking to find itf, but it's already turned off.
THANK YOU SO MUCH! <hugs> :-)
Thank you for choosing our service! Should you have any further questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!
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