Updated: March 16, 2023
Was it helpful?
by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

My fridge is showing the temp is flashing 37 degrees but Nothing seems cold

Is there anything I can try?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please specify both the brand and the model of your fridge?

Customer Replay



What troubleshooting have you done so far?

Customer Replay

Nothing I don't know anything

banner 3

Got you
Let’s try to soft reset your refrigerator. To do this please unplug your Samsung from the wall and wait 60 seconds. After the minute is up, plug your fridge back in.

Customer Replay

I'm waiting. I'm 74.

Ok, please keep me updated
After that leave it for 30 mins and do not open it for a temperature check

Customer Replay

Just plugged it back in

Ok, now leave it for 30 mins and let it get colder after the restart

Customer Replay

Temp is now 80 freezer is 37 degrees

banner 6

Can you take a look if it's colder inside?

Customer Replay

It is not

Got you, what about the freezer?

Customer Replay

Look above

I mean can you check if it's cold enough

Customer Replay

No it is not cold

banner 9

Got you
After the restart that we've performed earlier please put the thermometer in your fridge and close it for 30 mins

Customer Replay

Shouldn't I be hearing the motor if it's trying to work?

A little sound has a place to be, but most of the new models work almost soundless

Customer Replay


Can you hear anything at this moment? Is it too loud, *****?

Customer Replay

There is a very small noise if I put my ear right on the side

That's fine, please leave it for now with a thermometer in it
And keep me updated how it goes, ok?

Customer Replay


Thank you
Maybe you have any additional questions I can help you with at this moment?

Customer Replay

It's working!! Temp on fridge is 66 and freezer is 30. YAY!!!!!

Customer Replay


Is there anything else I can do for you today?

Customer Replay

Nope but after last week having pipes freeze and burst I was not happpy! Thank you!

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Refrigerator problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info