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My 55 inch Samsung tv has no sound
Short summary:
- Using your TV's remote, press the Volume up button to check if the sound is working.
- If you cannot see the volume displayed on the screen, navigate to Settings.
- If you see a Support option, select it and then select Self Diagnosis.
- Select Sound Test and wait for the test to finish. If the test reveals a problem, you can try resetting the sound.
- If you do not see a Support option in the Settings, select Sound, and then select Sound Output.
- Select TV Speaker. You will now be able to see the volume displayed on the screen.
- If your TV is connected to an external device, you can check the volume settings on the device as well.
Hello, thank you for using Howly.
What troubleshooting have you done with your Samsung TV so far?
Rebooted they
Checked cables
Noted!
On your TV, navigate to Settings, then select Support, and then select Self Diagnosis. Select Sound Test and wait for the test to finish. If the test reveals a problem, you can try resetting the sound.
In settings there is no Support options
Could you please send me a screenshot of the options that are there?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
I'm very disabled, I dont know how to take a screenshot.Tv is on the wall so I am unable to do this
No worries!
Let's try the following:
- Using your TV’s remote, press the Volume up button.
- If you cannot see the volume displayed on the screen, navigate to Settings, then select Sound, and then select Sound Output. Select TV Speaker. You will now be able to see the volume displayed on the screen.
- If your TV is connected to an external device, you can check the volume settings on the device as well.
The sound is back. Thank u so very much. Have a great day
Great News! You're very welcome!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thank God
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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