Updated: June 18, 2023
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by Anna Keiablo
Tech Expert & Writer
806 resolved issues

Just hooked up the xp5200 printer, now on step 6, trying to install software, but can't figure out how to do

Short summary:

  1. Visit the link provided: https://epson.com/
  2. In the "Recommended For You" section, locate the "Drivers and Utilities Combo Package Installer" and download it.
  3. Run the downloaded file and follow the onscreen instructions to install the software.
  4. After the installation is complete, run the installed software.
  5. Connect your Epson printer to your computer either via USB or wirelessly.
  6. Once the printer is connected, you should be able to print a test document.
  7. Make sure to select your Epson printer from the list of available printers.

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Is it the Epson printer?


Customer Replay


Top answer

Please use the link: https://epson.com/ and check the 'Recommended For You' section. There you can find Drivers and Utilities Combo Package Installer. You need to download this file in order to install software for your printer.

Customer Replay

ok, are you going to stay on while I do this?

Sure, please take your time!

Customer Replay

do I need to do anything with additional agreements? Or just go to set up?

banner 3

After it is installed, you need to run it and follow the onscreen instructions.

Customer Replay

its installing now

Please wait until the process is finished.

Customer Replay

now it is asking software to install do I check Install

It is another installation message, am I correct?

Customer Replay

i believe so yes

banner 6

Yes, please click on 'Install'. Since it is the package, there may be some different installations.

Customer Replay

ok so went thru the steps and now in firmware update and I have to push start May take 15 minutes

Please click on it, so the installation starts.

Customer Replay

Ok in process, will you stay on? It is at 66% complete

Sure, I can stay with you!

Customer Replay

thank you

banner 9

You are always welcome!

Customer Replay

Ok it is finished. I have a few questions how can I test print something now?

Is your printer connected now?

Customer Replay

How would I know?

Have you used USB-connection?

Customer Replay

ummm not sure what you are asking sorry

Have you connected your printer with a USB cable or have you connected it wirelessly?

Customer Replay

i just printed a document

Well done!

Customer Replay

I did it wirelessly

That means that you have connected the printer successfully!

Customer Replay

Thank you so much your help is ver much appreciated

Thank you for your feedback! I really appreciate it!
Have a great one!

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