Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What camera do you have?
Anran model AR w602
So it is saying that the password is wrong, right?
Yes I've tried ***** and *****
Its the input device password
It the first time you try to connected it?
It wasn't connected before?
No I had it connected on my other phone but its broken so can't access it
Thanks
You see, the camera default User Name is admin, and default password is admin
Can you try this pass
OK be right back
Sure, *****
No it's not working
Ok. Got it
I had it logged in threw my phone number on my old phone but can't remember my password and when I try and reset it its saying they couldn't reset my password
My number is *****
Have you tried to reset it?
It should go to default settings
And password ill go too
Press the reset key more than 3 seconds, and make sure the camera is keeping on power on.
The camera will restore the factory settings successfully about 60 seconds later.
Yes when I try and reset the password it's asking me to put the tennis ball on the red dot and then on the rack n just telling me to rey again
I don't know where the reset button is on the camera I can't find it
Just reset it
Yes please
Done
Wait 1 minute and try to connect
Hi that's it all set thank you so much
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank x
I am so pleased to see your issue got resolved!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!