I'm trying to get home internet, a hotspot, but everytime the app won't except my address
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What app are you refeffing to?
The cricket app where you can get internet, hotspot
What error exactly you see in the app?
It will n8a
I'm sorry?
It will not accept my address
Are you at the login screen of the app?
It keeps saying update your address
Ok, got it
Please, follow the instructions below:
- Open your myCricket app and sign in.
- To access Account Settings, tap the gear icon located in the top right corner of the screen.
- Select the address, and follow the prompts to update it
Ok I'll try anything
Follow the instructions, please, and tell me if that fixed the issue
Ok I'll have to come back
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
Then you can get back to me
Ok, I'll give it a shot, thank you
Sure, you are welcome!
Is there anything else I can do for you today?
Yeah, do all this stuff for me, lol
I wish I can, *****
Here I go wish me luck
I'm sure you will manage it :)
Hope so
I will be here in case you have any other questions
Ok. Bye
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