Created: October 19, 2022

I’m having trouble on Instagram

Last Edit: November 20, 2022
Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Can you please explain the issue in detail?
Customer Reply
I can’t see my reels bonuses on Instagram I accidentally applied for badges & now I can’t see my bonuses
Hanna Finley
Hanna Finley Tech Expert & Writer
Have already enabled badges in the IG app?
Customer Reply
No
What’s that?
Hanna Finley
Hanna Finley Tech Expert & Writer
You said that you applied for badges, didn't you?
Instagram badges are a feature which allow you to show support to creators during a live video. When you purchase a badge during a live video, a heart icon appears next to your name in the comments.
Customer Reply
Yes & I was ineligible.
Hanna Finley
Hanna Finley Tech Expert & Writer
Do you have a business or a creator account?
Customer Reply
& now that I want to check my monetize for my reels bonuses I can’t see them
Creator
Hanna Finley
Hanna Finley Tech Expert & Writer
Do you see the "Bonuses" option in the IG app?
Customer Reply
Yes
Hanna Finley
Hanna Finley Tech Expert & Writer
What happens when you tap on it?
Customer Reply
No
It says badges
It used to say bonuses
Hanna Finley
Hanna Finley Tech Expert & Writer
Oh, thanks!
Looks like you have switched it to badges
Customer Reply
How to I switch it back to bonuses
Well to reels?
Hanna Finley
Hanna Finley Tech Expert & Writer
Could you please open Settings -> Creator -> Bonuses ?
On your IG app
Customer Reply
Yes I open setting & creator but I don’t see bonuses
Hanna Finley
Hanna Finley Tech Expert & Writer
Do you see that option "Professional Dashboard" at the top of your account page?
Customer Reply
Yes
I see it oh my god 👏🏻
Hanna Finley
Hanna Finley Tech Expert & Writer
Open that, scroll down and you'll see "Bonuses" there
Customer Reply
Yes
Hanna Finley
Hanna Finley Tech Expert & Writer
Good! So your problem is solved?
Customer Reply
How do I get get rid of the badges
Hanna Finley
Hanna Finley Tech Expert & Writer
Tap the three dots at the bottom of the screen. Select Turn off badges.