Hello, thank you for using Howly.
Please specify, if you want to replace it on your laptop/computer with Windows 10?
Computer with Windows 10
Great!
What troubleshooting have you done so far?
I tried all the obvious ways on my PC but couldn't get anywhere
Please specify what you have done and what has gone wrong, so I can advise you on the best why to install it
I went to 'my printer' and 'my computer' but couldn't get either route to disconnect the old printer
Let/s try to remove your old printer first. To remove a printer from Windows 10, use these steps:
Success! Now I think I know how to install using the same route
Great! Do you need my assistance?
No, many thanks for all your help
You're welcome! Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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