Updated: April 19, 2023
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I've been trying to print some things from my PC and nothing is printing.

Short summary:

  1. Check printer connections: Make sure that the printer is properly connected to the PC and that all cables are securely attached. If the printer is wireless, make sure it is connected to the same network as the PC.
  2. Power cycle the printer: Disconnect the power cord from the rear of the printer and unplug it from the wall outlet. Wait for at least 1 minute before plugging the power cord back into the wall outlet and reconnecting it to the printer. Turn the printer on.

Hello, thank you for using Howly.
Could you please tell me when and how did the problem occur?

Customer Replay

I was just trying to print an article today and when I selected to print nothing came out of the printer. It's like they aren't connected.

Could you tell me please, did you print with your printer from your PC before?

Customer Replay

Yes, two days ago.

Understood.
Can you please specify both the brand and the model of your printer?

Customer Replay

HP OFFICEJET PRO 6978

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May I know if you receive any error notifications?

Customer Replay

No, nothing.

Top answer

Understood.
Please check printer connections: Make sure that your printer is properly connected to your PC and that all cables are securely attached. If your printer is wireless, make sure it is connected to your network and that your PC is also connected to the same network.
Please let me know when you're done with that.

Customer Replay

Wow. It's saying it's offline again.

Top answer

Understood.
Let's try Power cycling your printer, *****.Please follow these steps to power cycle your
printer:

  1. With the printer turned on, disconnect the power cord from the
    rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 1 minute.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.

Please, follow the steps above and update me on the results.

Customer Replay

The things I tried to print are printing.

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Great work, *****!

Customer Replay

Thank You So Much!!!

You're welcome, *****!
Is there anything else I can do for you today?

Customer Replay

No, Thanks again.

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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