Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Yes, that is possible.
Can you make me a screenshot of that email, so I can check?
Yes, that is possible.
Can you make me a screenshot of that email, so I can check?
Customer Reply
how do I do that
I can forward you the email if you wish
I can forward you the email if you wish
Go to that email > Press Print screen button on a keyboard > Go to our chat > Press CTRL + V buttons simultaneously.
Also, please tell me the email address they sent you that email from.
Also, please tell me the email address they sent you that email from.
Customer Reply
<account-security-noreply@accountprotection.microsoft.com
the print screen did not work for some reason
the print screen did not work for some reason
If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes.
Customer Reply
Microsoft account unusual sign-in activity
Inbox
Microsoft account team <account-security-noreply@accountprotection.microsoft.com> Unsubscribe 6:36 AM (7 hours ago)
to me
Microsoft account
Unusual sign-in activity
We detected something unusual about a recent sign-in to the Microsoft account *****@gmail.com.
Sign-in details
Country/region: Russia
IP address: *****
Date: *****2022 6:36 AM (EST)
Platform: Windows
Browser: Chrome
Please go to your recent activity page to let us know whether or not this was you. If this wasn't you, we'll help you secure your account. If this was you, we'll trust similar activity in the future.
Review recent activity
To opt out or change where you receive security notifications, click here.
Thanks,
The Microsoft account team
Inbox
Microsoft account team <account-security-noreply@accountprotection.microsoft.com> Unsubscribe 6:36 AM (7 hours ago)
to me
Microsoft account
Unusual sign-in activity
We detected something unusual about a recent sign-in to the Microsoft account *****@gmail.com.
Sign-in details
Country/region: Russia
IP address: *****
Date: *****2022 6:36 AM (EST)
Platform: Windows
Browser: Chrome
Please go to your recent activity page to let us know whether or not this was you. If this wasn't you, we'll help you secure your account. If this was you, we'll trust similar activity in the future.
Review recent activity
To opt out or change where you receive security notifications, click here.
Thanks,
The Microsoft account team
My, advise is to change the password to your account right now.
Are you logged in to your Gmail?
Are you logged in to your Gmail?
Customer Reply
I am
Okay, on the computer?
Customer Reply
yes
Change your password:
1. Open your Google Account. You might need to sign in.
2. Under "Security," select Signing in to Google.
3. Choose Password. You might need to sign in again.
4. Enter your new password, then select Change Password.
1. Open your Google Account. You might need to sign in.
2. Under "Security," select Signing in to Google.
3. Choose Password. You might need to sign in again.
4. Enter your new password, then select Change Password.
Customer Reply
Ok will do. Should I do what the email is asking me to do?
Yes, and secure your account there.
Specify this wasn't you, to secure your account.
Specify this wasn't you, to secure your account.
Customer Reply
Thanks appreciate it
Always welcome!
Let me know when you are done.
Let me know when you are done.
Customer Reply
All Done
Perfect.
Now, there should not be any problems.
Is there anything else I can do for you today?
Now, there should not be any problems.
Is there anything else I can do for you today?
Customer Reply
No thanks you have been great. Have a great day
Always welcome!
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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