Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What smartwatch model did you purchase, *****?
android/ios
That is the operation systems you are mentioning.
What is the name of the watch itself?
it say i have to instal on app
It may be apple watch, amazfit, etc.
Please check it and say it to me.
rohs
Got it.
Could you please double-check the naming? Unfortunately I can't locate that model.
that is the only name rohs made in china
Got it.
What phone model do you have, *****?
android5.0or higher
Got it.
it saybluetooth 4 suport
I see.
Hold on.
Step 1: Turn on Bluetooth on your Android phone
You will first have to turn on Bluetooth on your phone in order to allow for a good connection process. To achieve this, you need to follow the following steps:
Go to the Settings app on your Android phone.
Navigate through and click on Bluetooth.
Slide the toggle next to Bluetooth to turn it on.
Please follow the provided steps and keep me posted, *****.
i wil have my son to do this tinight thanks for your help
You are welcome!
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