Updated: March 22, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

I purchase a smart wach how to set it up

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What smartwatch model did you purchase, *****?

Customer Replay

android/ios

That is the operation systems you are mentioning.
What is the name of the watch itself?

Customer Replay

it say i have to instal on app

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It may be apple watch, amazfit, etc.
Please check it and say it to me.

Customer Replay

rohs

Got it.
Could you please double-check the naming? Unfortunately I can't locate that model.

Customer Replay

that is the only name rohs made in china

image


Got it.
What phone model do you have, *****?

Customer Replay

android5.0or higher

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Got it.

Customer Replay

it saybluetooth 4 suport

I see.
Hold on.
Step 1: Turn on Bluetooth on your Android phone
You will first have to turn on Bluetooth on your phone in order to allow for a good connection process. To achieve this, you need to follow the following steps:
Go to the Settings app on your Android phone.
Navigate through and click on Bluetooth.
Slide the toggle next to Bluetooth to turn it on.
Please follow the provided steps and keep me posted, *****.

Customer Replay

i wil have my son to do this tinight thanks for your help

You are welcome!

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