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I ordered from hibachi Express
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please explain the issue in detail?
I ordered from hibachi Express updated my card info made n order for 50.00ish dollars n nothing...
And was the order on Uber eats?
Door dash
So can you open your doordash app, *****?
TUVM it's that the elevator is down n tomorrow it will be 3 weeks n on the 3 floor
Ok
What do you mean?
I apologize I'm just in the minute
Take your time
Door dash app is open
Alright
From the “Orders" tab, tap on your order to view its status
It says no orders, I had a 4.00ish credit n it's gone
And in your banking app, do you see the charge for the food?
I'll do that now
Take your time
Nothing was taken out
What does this mean ,,, there will be 0 delivery fee next purchase
This means that you weren't charged since there was no order, try ordering again, *****
Also it said something went wrong schedule a time,,, the date was 10/6
I got it, that was the issue with the order I guess
Try making another one
It's closed
I see, maybe there are other places that are open you could order something from
I'll just try again tomorrow TUVM for assisting me
Glad to help, *****!
Is there anything else I can assist you with today?
No
Thank you for chatting with us today!
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