Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me the model of your device?
I need to buy a battery for my 15 year old. It's white and grey
Unfortunately, I cannot provide you with a battery if I do not know the model of the device.
havent the faintest idea as to how to find that
Is it a smartphone?
no
Do you see any Words on your device?
LOL. Its for my Irobot, obviously!
Is it Irobot?
Is it a hoover?
LOL! Its a Irobot but ancient.
Do you see your model here?
no, just the pattent numbers.
Please, tap on the numbers above to open the image that I send you.
ok
Thank you!
Its none of those models
Understood
Could you check the label on your device? It could be on the bottom side
To find your Roomba model number, turn the robot over. The model number is printed near the left wheel, on the underside of the robot.
No, just the FCC business and pattent numbers that are marked 2002-2007
there's nothing there
Click on the picture above. Do you see your model?
695
Got it
I shouldn't have to buy a new unit for lack of a battery!
Do you want to buy a new battery, right?
Yes
Here it is - https://www.irobot.com/en_US/roomba-1800-lithium-ion-battery/4502233.html
This particular battery model is compatible with your Roomba 695 :)
lovely!!!! thanks 1,000,000!!!!
You are welcome :)
Is there anything else I can do for you today?
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