Updated: April 03, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I need to order a battery

My model is roughly 15 years old. I have no idea what model it is it white and grey (if that helps)

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me the model of your device?

Customer Replay

I need to buy a battery for my 15 year old. It's white and grey

Unfortunately, I cannot provide you with a battery if I do not know the model of the device.

Customer Replay

havent the faintest idea as to how to find that

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Is it a smartphone?

Customer Replay


Do you see any Words on your device?

Customer Replay

LOL. Its for my Irobot, obviously!

Is it Irobot?
Is it a hoover?

Customer Replay

LOL! Its a Irobot but ancient.


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Do you see your model here?

Customer Replay

no, just the pattent numbers.

Please, tap on the numbers above to open the image that I send you.


Customer Replay


Thank you!

Customer Replay

Its none of those models

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Could you check the label on your device? It could be on the bottom side
To find your Roomba model number, turn the robot over. The model number is printed near the left wheel, on the underside of the robot.

Customer Replay

No, just the FCC business and pattent numbers that are marked 2002-2007

Customer Replay

there's nothing there

Click on the picture above. Do you see your model?

Customer Replay


Customer Replay

I shouldn't have to buy a new unit for lack of a battery!

Do you want to buy a new battery, right?

Customer Replay


Here it is - https://www.irobot.com/en_US/roomba-1800-lithium-ion-battery/4502233.html
This particular battery model is compatible with your Roomba 695 :)

Customer Replay

lovely!!!! thanks 1,000,000!!!!

You are welcome :)
Is there anything else I can do for you today?

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