Updated: March 22, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I need to know how to locate my cell phone I think I left it someplace

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me the brand and the model of that phone?

Customer Replay

Samsung Galaxy S 13 5G


OK, thank you

Customer Replay

It's a Samsung Galaxy a13 5G phone number *****

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Have you tried to do something yourself before you came to this chat?

Customer Replay

Yes I've called the phone that's all I know what to do

Has someone answered?

Customer Replay

No it goes straight to voicemail

Customer Replay

Is there any way you can track it on your end and tell me what the location is so I can go pick it up

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Can you tell me if you have access to your Samsung account?

Customer Replay

Yes I do

Ok, good!
Please, follow the instructions below:

  1. Go to this link -> https://findmymobile.samsung.com/
  2. Select Sign in, and then enter your Samsung account credentials. It must be the same Samsung account associated with the phone.
  3. Please select the name of your desired device to see its location.
  4. When you click on a device, the right panel will display all available remote options.
Customer Replay

Let me give it a try and I'll get back to you wait one please

Sure. Take your time😊
For your convenience, here's the link - https://howly.com/chat

Customer Replay

Thank you I'll get back to you as soon as I give this a try

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