Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me the brand and the model of that phone?
Samsung Galaxy S 13 5G
OK, thank you
It's a Samsung Galaxy a13 5G phone number *****
Have you tried to do something yourself before you came to this chat?
Yes I've called the phone that's all I know what to do
Has someone answered?
No it goes straight to voicemail
I see
Is there any way you can track it on your end and tell me what the location is so I can go pick it up
Can you tell me if you have access to your Samsung account?
Yes I do
Ok, good!
Please, follow the instructions below:
Let me give it a try and I'll get back to you wait one please
Sure. Take your time😊
For your convenience, here's the link - https://howly.com/chat
Thank you I'll get back to you as soon as I give this a try
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