Updated: March 19, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

I need to change my number due to receiving threatening messages

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Nice to meet you too

Would you like to change a phone number or anything else, like blocking a user who sends threatening messages?

Customer Replay

I've blocked them but they are leaving me voice mail and I just don't want to hear them anymore

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Customer Replay

So can you change my number

You can do it either by buying a new sim card or by calling your service provider. Tell them that you need to change your number due to the abovementioned reasons. The representative will then walk you through the process and change your phone number.

Customer Replay

But they will charge me $15.00 that right now I don't have

Did their representative tell you about the fee?

Customer Replay

Yes automated machine did

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You can check the price of a sim card with a new number, It can be cheaper. I suppose there is no completely free option to change the phone number in this case. You need to describe the whole situation to their manager, not an automated machine. This way they may make an exception.

Customer Replay

Ok thanks

Is there anything else I can do for you today?

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