Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Customer Reply
Nice to meet you too
Would you like to change a phone number or anything else, like blocking a user who sends threatening messages?
Customer Reply
I've blocked them but they are leaving me voice mail and I just don't want to hear them anymore
Got it.
Customer Reply
So can you change my number
You can do it either by buying a new sim card or by calling your service provider. Tell them that you need to change your number due to the abovementioned reasons. The representative will then walk you through the process and change your phone number.
Customer Reply
But they will charge me $15.00 that right now I don't have
Did their representative tell you about the fee?
Customer Reply
Yes automated machine did
You can check the price of a sim card with a new number, It can be cheaper. I suppose there is no completely free option to change the phone number in this case. You need to describe the whole situation to their manager, not an automated machine. This way they may make an exception.
Customer Reply
Ok thanks
Is there anything else I can do for you today?
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