Updated: June 11, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

I need my account number and transfer id

Short summary:

  1. To get your account number and transfer PIN from Mint Mobile, follow these steps:
    a. Log in to your Mint Mobile account.
    b. Go to the Support Tab and tap the orange "Start a conversation" button.
    c. In the message field, type "Account Number" and send the message.
    d. The Fox Bot chatbot will provide you with two options, choose "To Port Out."
    e. You will be connected to a Mint customer care agent. Verify your identity by providing the SMS authentication code sent to you.
    f. Once your identity is verified, ask the customer care agent for your account number and PIN. They will share it with you.
  2. Once you have obtained your account number and transfer PIN from Mint Mobile, proceed with the transfer process with T-Mobile. Provide them with the requested information during the transfer process.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me what service/company you are referring to?

Customer Replay

I want to transfer to T mobile service


Do you need your account number for T-mobile?

Customer Replay

And the transfer id
Am I speaking to the customer support of mint mobile?

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Customer Replay


Please, follow the instructions below:

  1. Log in to T-Mobile.com account ---->https://account.t-mobile.com/
  2. View your account number at the top center of the welcome screen.
Customer Replay

I had a issue to solve . Presently iam a mint mobile sim card customer and I want to transfer my number to T-Mobile can u help me with that.

Top answer

Got you
To get a transfer PIN, please follow the instructions below:

  1. Log in to your account on T-Mobile.com
  2. In the top right corner, select Account
  3. Choose Profile Settings
  4. Select Line Settings
  5. Follow the directions on the screen
Customer Replay

Presently iam mint mobile customer

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You can also contact T-mobile directly at 1-800-937-8997
Got you
I was giving you instructions because you told me you need an account number for T-mobile

Customer Replay

I contacted TMobile they told me to bring my account number and transfer ID from mint mobile

Top answer

Got you
To get this information you would need to contact Mint Mobile Support directly at 683-7392
Or do it through the chat by following the instructions below:

  1. Sign in to your Mint Mobile account
  2. Go to the Support Tab and tap the orange "Start a conversation" button
  3. Type in "Account Number" in the message field and hit send
  4. The Fox Bot chatbot will prompt you with two options. Tap "To Port Out"
  5. You will be placed in a queue to chat with the next available Mint customer care agent. For me, this took 5 minutes and 49 seconds to be connected.
  6. Politely ask the customer care agent for your Account Number and PIN
  7. The customer care agent will verify your identity by sending you an SMS authentication code. Reply back with the authentication code
  8. Once you've verified your identity, the agent will share your account number and PIN

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Mia Morgan
Invalid Date
instructions seem straightforward, but I hope the actual transfer process goes smoothly.
Invalid Date
Poorly written guide. I encountered errors at every step.
Invalid Date
The instructions provided are outdated. It's frustrating to go through this process blindly

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