Updated: March 28, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I need assistance with understanding Google Drive file management.

I have screen shots and a list of issues I don't know how to resolve.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Send us the screenshots:)
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Okay hold on...

Take your time

Customer Replay

Here are the issues:Issues:

  1. The COS Courses folder is showing as within the folder 1-WCPSS Collaborative Operating System which is owned by someone else: *****_ Staff Superintentdent, shared Nov 6, 2019
    Do we need to get the COS Courses folder out of there? COS Courses is owned by *****
  2. COS Branding Elements is in 1-WCPSS Collaborative Operating System and is owned by *****. It needs to not be in that folder. It won’t let me “show folder location” for 1-WCPSS
  3. Within COS Courses, 01 COS Master Course Documents is owned by a different email account of mine and needs to be owned by my COS email account. Same with “Project Manage

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Here are the screen shots
***** is the owner of the business. I am a project support assistant. All her course materials are showing as within a folder that we don't own. I'm super concerned that that Parent folder could get deleted. Would we lose everything if that is the case?
The folder we don't own is 1-WCPSS Collaborative Operating System.

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It shouldn't, but just in case you could copy all the materials and create a copy of that folder

Customer Replay

It's huge. Is there a simple way to do that?
It seems like you cannot duplicate folders on Drive. That is crazy!


Got you, can you tell me if you have any contact to the owner of the folder?

Customer Replay

What happens if I move our folder out of her shared folder? Would all the links to those documents change? I don't have contact with 1-WCPSS folder owner.

Yes, do not do that
Can you tell me if you have any contact with the owner of the folder?

Customer Replay

No I don't, but I could work on that if I know what I need to say to her.

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I suggest asking her if it is possible to transfer ownership of the folder

Customer Replay

Okay. Is that my only recourse on that issue then?

I mean you can just keep it as it is, there shouldn't be an issue
But to be safer I suggest contacting that person

Customer Replay

Okay. I'm not comfortable that I understand the rules of Google Drive enough to believe that! I will attempt to contact her though. Thank you.

Glad to assist, *****!

Customer Replay

Bye for now.

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Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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