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I missed a payment because I forgot to change my payment method
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Which platform do you use?
I don't know what that means
You did your payment for what?
My peacock account.
Great
Open any browser and go to -> https://www.peacocktv.com/signin.
- Login to your account.
- Another way is to open your Peacock app on any device.
- Navigate to the Plans & Payment tab.
- Go to Payment Method.
- Select Update Payment Method.
- Look for the payment method of your choice and switch to it.
I went into my peacock account and updated my payment method. I don't know how to make the payment with the method new information to start my services back up.
Got it
Do you want to pay with a new payment option?
Yes
You must update the payment and the system will withdraw the payment from you automatically
How long does it take to rerun the new information
It may take up to a one day
So my service is reconnected
Ok thank you for your time and help
Do you have any additional questions I can help you with?
No
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
You too
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