Hello, thank you for using Howly.
Please specify what error you receive when you send funds?
States it did not go through
unable to send
Please tell me, have you previously sent funds to your sister this way?
Yes
And you haven't had this problem previously?
no this is the first time
Got it, I ask because there is a possibility that the issue may be on the part of the recipient of the funds
she even sent a payment request
Got it
Please tell me, do you use a Facebook app or a web page?
Facebook app
Got it
Please follow these steps
ok
Thank you
Done
Ok, try sending now
It went through thank you
No problem
Is there anything else I can do for you today?
ok thank you have a nice day and weekend
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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