Updated: June 18, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
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Tablets, Apps, Windows issues

I have my new phone all set with the transfer of data but it says waiting for activation

not sure what step I missed

Short summary:

  1. Check if the Verizon SIM card is properly inserted into the iPhone 12.
  2. Ensure a stable internet connection by connecting to Wi-Fi or a strong cellular network.
  3. Power on the phone by pressing and holding the power button.
  4. Remove the Otterbox case to access the SIM card tray.
  5. Reinsert the SIM card into the tray.
  6. Wait for the activation process to complete, which may take some time.
  7. If the activation is taking longer, try restarting the iPhone and ensuring a stable network connection.
  8. To send texts through iMessage, go to Settings > Messages, enable iMessage, and select your Apple ID and phone number.
  9. Make sure "Text Message Forwarding" is set up to receive and send iMessages on other devices.
  10. If Face ID is not working, consider checking the Face ID settings, cleaning the TrueDepth camera, or resetting Face ID in the settings.

Hello, thank you for using Howly.
If your new phone is displaying "Waiting for activation," it means that the device needs to be activated before you can use it with your mobile carrier.

Customer Replay

yes, I am asking how do I activate it???

Could you tell me please the name your mobile carrier?

Customer Replay



Top answer

To activate your phone with Verizon, you can follow these steps:

  1. Check your SIM card. Ensure that the Verizon SIM card is properly inserted into your new phone. Make sure it is the correct size for your phone model and that it is securely placed in the SIM card slot.
  2. Connect to Wi-Fi or a cellular network. Make sure you have a stable internet connection. Connect to a Wi-Fi network or ensure that your new phone has a strong cellular signal.
  3. Power on your phone. Turn on your new phone by pressing and holding the power button until it boots up.
    Please, follow the steps above and update me on the results.
Customer Replay

where is the sim card? I have the phone in an otterbox case which I can't seem to get off. I did try turning it off and turning it back on to no avail. I have an Iphone 12

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On an iPhone 12, the SIM card tray is located on the left side of the device. To access the SIM card tray, you'll need to remove the Otterbox case.

Customer Replay

not having any luck getting the case off still trying

I understand that removing the Otterbox case can sometimes be challenging. Here are a few tips to help you remove the Otterbox case from your iPhone 12:

  • Ensure a firm grip. Hold your iPhone firmly in one hand, ensuring that you have a secure grip on the device.
  • Locate the case seams. Identify the seams of the Otterbox case where the front and back portions of the case meet. These seams typically run along the sides of the case.
  • Apply pressure. With your fingers or thumbs, apply firm and even pressure on the seams of the case. You may need to use both hands and press down or squeeze the sides of the case.
  • Wiggle and slide. While maintaining pressure on the seams, try gently wiggling or sliding the case in the direction of the openings or corners. This can help dislodge the case and loosen its grip on the iPhone.
Customer Replay

I got the case off and took out the sims and put back in. it now says "waiting for activation-this could take some time" I remember going through this step before. My signal here at the house is wierd as I live in the shadow if a hill. The indicator says I have a strong signal though

Top answer

If your iPhone is displaying the message "Waiting for activation - This could take some time" after reinserting the SIM card, it indicates that the activation process is in progress. Here are a few things you can try:

  1. As the message suggests, the activation process can sometimes take some time. It is possible that your iPhone is still communicating with the network and finalizing the activation. Give it some time, preferably in an area with a stronger signal, and see if the activation completes.
  2. Restart your iPhone. Try restarting your iPhone once again. Sometimes, a simple restart can help resolve activation issues or refresh the connection with the network.
  3. Check network connectivity. While the signal indicator may show a strong signal, it's worth ensuring that you have a stable internet connection. Make sure you're connected to a Wi-Fi network or have a good cellular signal. In your case, living in the shadow of a hill, it's possible that the signal strength may fluctuate
Customer Replay

now I am activated. one more problem How do I get my texts to go through imessage not verison and also the face recognition was working but now is not

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To ensure that your texts go through iMessage instead of Verizon's messaging service and troubleshoot the issue with Face ID, you can try the following steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on "Messages."
  3. Toggle on the "iMessage" option if it's not already enabled.
  4. Under the "Send & Receive" section, make sure your Apple ID is selected and checked.
  5. If you want to use your phone number for iMessage, ensure that it is selected and checked as well.
  6. Tap on "Text Message Forwarding" and enable forwarding to any other devices you want to receive and send iMessages from.
  7. Go back to the main Messages settings and ensure that "MMS Messaging" and "Send as SMS" options are also enabled.
Customer Replay

it is working thanks for all your help!!

You're welcome, *****!
Thank you for chatting with us! If you have any additional questions, please do not hesitate to reach us out. We're always happy to assist you.

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