Updated: March 17, 2023
177 Views
Was it helpful?
author
by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

I have lg thinQ dryer and it starts working for about 5 mins and then stops drying

I have tried to reboot it by turning off and leaving for 5 mins but the same thing happens

Hello, thank you for using Howly.
Can I have the full name of your dryer model, please?

Customer Replay

heat pump 9kg LG ThinQ

image

Got it
Please, could you specify what symbol you're referring to?

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2452326
that’s what’s flashing about 5 mins of being turned on

Please follow the instructions

  1. Unplug the dryer.
  2. While the dryer is unplugged, PRESS and HOLD the POWER/START button for 5 seconds, then hold down the PLAY/PAUSE button for 5 seconds.
Customer Replay

Ok I’ll try that, give me a few minutes and I’ll get back to you

banner 3
Customer Replay

now what

Did you follow the instructions?

Customer Replay

Yes I e unplugged machine and held buttons for 5 secs each

Now plug it back and try to start the dryer

Customer Replay

ok shall do, give me a few minutes please

banner 6
Customer Replay

It will take 5 minutes to get to the point where it may stop again. Is that ok?

Yes
Do not worry
Please keep me updated

Customer Replay

I will

Customer Replay

Same thing has happened, I’ll try restart again?

banner 9

Have you checked if the water collector is full?

Customer Replay

I’ll do that, is it easy to empty

Yes, should be

Customer Replay

it was full. Just emptied it and trying again.

Okay, keep me updated

Customer Replay

That worked thank you

Good! Is there anything else I can do for you today?

Customer Replay

no thanks you’ve been excellent help

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Washing machine problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info