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I have lg thinQ dryer and it starts working for about 5 mins and then stops drying
Hello, thank you for using Howly.
Can I have the full name of your dryer model, please?
heat pump 9kg LG ThinQ
Got it
Please, could you specify what symbol you're referring to?
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2452326
that’s what’s flashing about 5 mins of being turned on
Please follow the instructions
- Unplug the dryer.
- While the dryer is unplugged, PRESS and HOLD the POWER/START button for 5 seconds, then hold down the PLAY/PAUSE button for 5 seconds.
Ok I’ll try that, give me a few minutes and I’ll get back to you
Sure
now what
Did you follow the instructions?
Yes I e unplugged machine and held buttons for 5 secs each
Now plug it back and try to start the dryer
ok shall do, give me a few minutes please
Sure
It will take 5 minutes to get to the point where it may stop again. Is that ok?
Yes
Do not worry
Please keep me updated
I will
Thanks
Same thing has happened, I’ll try restart again?
Have you checked if the water collector is full?
I’ll do that, is it easy to empty
Yes, should be
it was full. Just emptied it and trying again.
Okay, keep me updated
That worked thank you
Good! Is there anything else I can do for you today?
no thanks you’ve been excellent help
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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