Updated: April 03, 2023
Was it helpful?
by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I have just purchased an iPhone 14 pro

I need to re pair my wife's Apple Watch to it. Unfortunately I wasn't aware that I had to unpair it from the old phone before I reset the phone to factory settings. My Apple Watch will not pair to the new phone. Is there another way to pair the Apple Watch.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please, follow my instructions below
On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.


Type your password if prompted.

Customer Replay

Ok I have done it

Well done Tap "Erase All " to confirm. This resets your Apple Watch to the factory settings.

Customer Replay

I taped the keep phone plan data

banner 3

That's right The next step is to "Erase all" *****, have you done that?

Customer Replay


Okay Have you set up your new iPhone and signed into your iCloud?

Customer Replay

The watch is syncing now

I see, let's wait a bit then. Please let me know when you're done with that.

Customer Replay

Not yet brought though a Telco

banner 6

So, the next step for you is to set up your iPhone and sign in to the iCloud

Customer Replay

Sorry I miss understood you I have set up my iPhone and it is working perfectly

Oh, great then. Open the Apple Watch app on your new iPhone, and then pair your watch with your new iPhone.

Customer Replay

All done thank you for your help have a great day

You are welcome:) I am so pleased to see your issue got resolved!

banner 9
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Smart watch problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info