Created: January 24, 2023

i have just brought a new computer and monitor and i can not get the monitor to work until i close screen down on the computer

The computer is a MacBookPro
Last Edit: February 3, 2023
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Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
Hello, thank you for contacting Howly I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
Nice to meet you, *****!
Do I understand correctly, do you have a MacBook and external monitor for it?macbook pro
Customer Reply
it is a Konic
Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
Konic monitor? Got it.
Try using Command + F1 to toggle mirroring on/off. You must be logged into a macOS user account before this key combo will work.
Please let me know once it's done.
Customer Reply
Thank you that work
Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
Great to hear:)
Is there anything else I can do for you today?
Customer Reply
not at the moment thank you, have a nice day
Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
You too!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
cheers
Maksym Prykhodchenko
Maksym Prykhodchenko Tech Expert & Writer
🙂

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