Updated: March 22, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I have hit the wrong button on my remote I now have Samsung network and I want back on Shaw cable but I can’t get

my remote to get me back how do I get back to Shaw cable

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
I see, is it your TV that is now connected to a different network?

Customer Replay

yes but it happened from my Shaw remote I do I use to get cable back

Is it your Wi-Fi network?

Customer Replay

no it came with the tv it has happened once before but I can’t remember how to fix and get it back to Shaw cable

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Ok, let's try to tackle it together. What TV do you have?

Customer Replay



Ok, got it. Are you able to see what network are you currently connected to?

Customer Replay

Yes but it won’t let me move over to shaw

Where are you viewing this info from, are you in the Settings or perhaps some other section?

Customer Replay

i have lost it now Iam not sure how to get it back

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Ok, no worries, let's try these next steps, please.

  1. Go to the Home Screen using your Samsung universal remote
  2. Select “source” icon on the bottom left of Home Screen
  3. Select “universal remote”
  4. Now please follow the steps on the screen. When prompted to select the program/icon to add, TYPE in “Shaw” and then search.

Let me know how it goes, please.

Customer Replay

it just came up I am on samsungplus

Good to know, thanks for the info! Please check my instructions above, I think this might be the solution :)

Customer Replay

I got it I forgot I used the tv remote last time it is fixed thank u and good night

Glad to hear that, *****!
Do you have any additional questions I can help you with?

Customer Replay

No Iam good

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If you happen to have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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