Created: January 6, 2023

I have hit the wrong button on my remote I now have Samsung network and I want back on Shaw cable but I can’t get

my remote to get me back how do I get back to Shaw cable
Last Edit: January 6, 2023
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Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Nice to meet you, *****!
I see, is it your TV that is now connected to a different network?
Customer Reply
yes but it happened from my Shaw remote I do I use to get cable back
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Is it your Wi-Fi network?
Customer Reply
no it came with the tv it has happened once before but I can’t remember how to fix and get it back to Shaw cable
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, let's try to tackle it together. What TV do you have?
Customer Reply
samsung
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, got it. Are you able to see what network are you currently connected to?
Customer Reply
Yes but it won’t let me move over to shaw
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Where are you viewing this info from, are you in the Settings or perhaps some other section?
Customer Reply
i have lost it now Iam not sure how to get it back
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, no worries, let's try these next steps, please.
1. Go to the Home Screen using your Samsung universal remote
2. Select “source” icon on the bottom left of Home Screen
3. Select “universal remote”
4. Now please follow the steps on the screen. When prompted to select the program/icon to add, TYPE in “Shaw” and then search.
Let me know how it goes, please.
Customer Reply
it just came up I am on samsungplus
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Good to know, thanks for the info! Please check my instructions above, I think this might be the solution :)
Customer Reply
I got it I forgot I used the tv remote last time it is fixed thank u and good night
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Glad to hear that, *****!
Do you have any additional questions I can help you with?
Customer Reply
No Iam good
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Thank you for choosing our service!
If you happen to have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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