Hello, thank you for using Howly.
Do I understand correctly, the built-in camera in your Lenovo tablet doesn't work, is that correct?
i spoke to lenovo on the telephone,they told me to factory reset,i did this,and it worked,but now i have a black screen with the message=>fastboot,i can't switch it on
What troubleshooting have you done so far, *****?
These questions are necessary in order to prepare the relevant instructions.
factory reset
After the fastboot message?
nothing,i cant switch it on
Got you
You can get out of it immediately by long pressing the Power button until it turns off and brings you back to the main screen again.
Please, try this method
thats worked,thank you
No problem!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
i have twice had to put my sd card in,and its telling me do do it again
Try it again, please
If not, you'll have to check the tablet for hardware damage in the closest repair shop to you
ok
have done that
Great! is it working now?
i hav'nt got a message saying to reinsert it so am assuming its ok
Sounds good!
If the message will pop up again in the future - please, come back!
Do you have any additional questions I can help you with, *****?
no thanks, am happy with what you have done for m,your a star
Thank you so much!
I am so pleased to see your issue got resolved!
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