Updated: April 10, 2023
Was it helpful?
by Yelyzaveta Tsyplenko
Tech Expert & Writer
506 resolved issues

I have had a lenovop11 plus tablet and find that the camera does not work

Hello, thank you for using Howly.
Do I understand correctly, the built-in camera in your Lenovo tablet doesn't work, is that correct?


Customer Replay

i spoke to lenovo on the telephone,they told me to factory reset,i did this,and it worked,but now i have a black screen with the message=>fastboot,i can't switch it on

What troubleshooting have you done so far, *****?
These questions are necessary in order to prepare the relevant instructions.

Customer Replay

factory reset

After the fastboot message?

Customer Replay

nothing,i cant switch it on

banner 3

Got you
You can get out of it immediately by long pressing the Power button until it turns off and brings you back to the main screen again.
Please, try this method

Customer Replay

thats worked,thank you

No problem!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

i have twice had to put my sd card in,and its telling me do do it again

Try it again, please
If not, you'll have to check the tablet for hardware damage in the closest repair shop to you

Customer Replay

have done that

banner 6

Great! is it working now?

Customer Replay

i hav'nt got a message saying to reinsert it so am assuming its ok

Sounds good!
If the message will pop up again in the future - please, come back!
Do you have any additional questions I can help you with, *****?

Customer Replay

no thanks, am happy with what you have done for m,your a star

Thank you so much!
I am so pleased to see your issue got resolved!

banner 9
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info