Updated: March 28, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

I have forgotten the password for my old model Kindle

Hello, thank you for using Howly.
Can you please specify both the brand and the model of your wife's device?

Customer Replay

Kindle WiFi Touch Paperwhite


Unfortunately, Amazon does not make it easy to reset your Kindle passcode. If you've forgotten it, you'll need to erase the Kindle and start over.
Enter 111222777 into the passcode field, but this will erase your Kindle and restore it to factory settings

Customer Replay


Can I help you with anything else?

Customer Replay

No Thankyou, just need to sort out the access again

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