Updated: March 20, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have disconnected the hdmi cable from both the Roku and tv unplugged the tv Roku and Wifi and removed the battery from the remote

Error code 020

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Did you try to use different HDMI port on your TV?

Customer Replay


Can you try to do that now?

Customer Replay

Haven’t heard about that one but it’s working now thank you

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Is there anything else I can do for you today?

Customer Replay

That’s all I needed at this time

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

thank you

You're welcome!

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