Updated: April 05, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

I have been trying to figure out how to change my shipping address for something

That I just purchased a few minutes ago.

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I have been trying to figure out how to change my shipping address for something that I just purchased a few minutes ago.

What shipping service do you use?

Customer Replay

What does shipping service has to do with it. I just need to change my address. I don’t want my purchase to be going to someone else.

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Got it
I need the address of the site where you placed your order so I can be able to help you.
You want to change the shipping address on the site where you made the order, right?

Customer Replay

I don’t know the address. It is just an e- mail from PCH asking you to enter the sweepstakes and to purchase items. If it is that difficult, I can wait until tomorrow to speak to someone.

If you have a PCH.com account
To change your information online, please visit your account info by clicking here ------> https://accounts.pch.com/my-account?app=PCHCOM&r=https%3A%2F%2Fwww.pch.com%2F&event=Login.
You may need to sign in again to validate your identity. Once you are on the My Info page, simply enter your changes in the appropriate fields and click on 'Update' to save your changes.


Customer Replay

Thank you for your help. That is what I was doing; however it got complicated.

Do you have any additional questions I can help you with?

Customer Replay

No thanks.

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Please feel free to contact us at any time. We'll be happy to help you.

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