Updated: March 27, 2023
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by Anton Khomyk
Tech Expert & Writer
993 resolved issues

I have a WF 7710 and I got a screen that said my yellow ink was depleted.

When I lifted the glass to replace the yellow ink the screen showed Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. 000041

Hello, thank you for using Howly.
Have you tried to turn your WF 7710 printer off/on?


Customer Replay

3 times

Is it connected to Mac?

Customer Replay


Please choose Apple menu > System Settings
To check if the printer is set as the default please do the following:

  1. On your Mac, choose Apple menu > System Preferences, then click Printers & Scanners
  2. Click the “Default printer” pop-up menu, then choose an option.
    - If you want the same printer to always be the default printer, choose that printer.
    The default printer doesn’t change even after you print to a different printer.
    - If you want the default printer to be the one you printed to last, choose Last Printer Used.
Customer Replay

That is the way it is set up already. The power is off on the printer right now

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Please turn it on.

Customer Replay

Okay. It is booting up

Fine, then just be sure it is connected to Mac.
It's needed for further instructions.

Customer Replay

a slightly munched sheet of paper just shot out. The screen message says the print head may require maintenance

Fine, now, please make sure, that the inks are placed in a good way.

Customer Replay

I re-seated the yellow ink and got a home screen. I will now print something
The printer seems to be restarting

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Well, let's hold on for a while.

Customer Replay

It's working fine now. Thanks for your help!

You are very welcome!
Do you have any additional questions I can help you with?

Customer Replay

This was very good service. The printer has been very reliable. A appreciate the help on a Friday night.

I really appreciate you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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