Updated: April 18, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I have a Lumix gh4 camera and cannot set the the quality or picture size as it is greyed out

Hello, thank you for using Howly.
You mean the Panasonic DMC Lumix gh4 camera, right?


Customer Replay


What troubleshooting have you done so far?

Customer Replay

re read the manual

And what`s the result?

Customer Replay

The result is I am here
without resolving the issue

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What picture size do you need to set up?

Customer Replay

raw and jpeg

Top answer

Could you try this instruction?

  1. Press [MENU/SET]
  2. Press [UP]/[DOWN] arrows to select PICTURE SIZE and then press [MENU/SET].
  3. Press [UP]/[DOWN] arrows to select the picture size you would like to use and then press [MENU/SET] to select.
  4. Press [MENU/SET] to exit the menu.
Customer Replay

I am not allowed to do 2. it is greyed out
that is what the manual says

Could you try to turn off, then turn on your camera and try again?

Customer Replay

I have done that countless times
and removed the battery

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Have you tried to reset it?

Customer Replay

reset the camera? how do I do that

Top answer
  • The recording or setup/custom settings are reset to the default. Select the menu. Menu->Setup->Reset
  • Confirmation screens are displayed in the sequence of the [Rec] settings and the [Setup]/[Custom] settings. It is executed when [Yes] is selected.
  • The folder number and the clock setting are not changed.
Customer Replay

found it in the manual

Also please be careful and choose Reset, NOT Format, because data cannot be recovered after formatting

Customer Replay

that worked, and I can now set it thx. now though the screen is not coming on, only through the view finder

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I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

yes the screen is not displaying now

What do you mean? Could you change your size now?

Customer Replay

yes I can change the size so that reset worked. Now the screen on the back of the camera is not working, I can only use the viewfinder

All Lumix Digital Cameras have a built-in feature to conserve battery power. After a certain amount of inactivity, the LCD will power down to preserve the battery. Simply hit the SHTR button, and the LCD will turn ON.

Customer Replay

that does not work here, let me find another battery
different battery, 2 bars out of three, still no display when hitting shutter
hit the lvf key and screen came on

So it works now?

Customer Replay


Do you have any additional questions I can help you with?

Customer Replay

nope thank you

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