I have a iPhone xr and I have paid it off and I have call the carrier and they want unlock it
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*****
Nice to meet you, *****!
Can you tell me the name of your carrier, please?
Consumer Cellular
Can you explain what is exactly wrong with your phone?
Are you able to make calls?
I paid the phone off for my son and he got another phone but he which carrier with at&t and consumer Cellular won't unlock it so I can use it
So the phone is locked to Consumer Cellular carrier, right?
Yes
Ok, I got you
As I checked, Consumer Cellular's unlocking policy is currently this:
"Phones sold by Consumer Cellular are designed to work specifically on our service. To allow us to make them more affordable for our customers, Consumer Cellular sells them at a price that is actually below cost. To help offset this loss, phones can only be used with Consumer Cellular service for the first six months they are in use. After that, customers may request that the phone be unlocked so long as the device has been paid in full, and the account in question is not past due."
You can continue using this phone if you buy another Consumer Cellular sim card and put it into this phone.
Okay how can I do that
How can I order a new one
You can buy the SIM card in any retail store like Target, or online on Amazon.
You can also call Consumer Cellular at 888-345-5509 and they will send you a SIM card
Okay thank you
Sure, you are welcome!
Is there anything else I can do for you today?
No sir
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