Updated: May 08, 2023
Was it helpful?
by Andrew Cheberiak
Tech Expert & Writer
732 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, Home network

I have a A6210 adapter and it connects with the centurylink4800 router

Unfortunately, it also disconnects after 1 or 2 minutes. I don't know whats wrong and I am computer illiterate. Windows 10 and firefox or microsoft edge.

Short summary:

  1. Keep the adapter and router as close as possible: the closer they are, the stronger the signal and the more stable the connection.
  2. Check for interference: other electronic devices or wireless signals can interfere with your Wi-Fi signal. Make sure the adapter and router are away from other electronic devices such as microwaves, cordless phones, and baby monitors.
  3. Update the firmware: check if there are any updates available for both your adapter and router, and update them if necessary.
  4. Use the latest Wi-Fi standard: ensure your router supports the latest Wi-Fi standard. The latest standard is 802.11ac.
  5. Change the wireless channel: if you experience interference from other wireless networks, try changing the wireless channel on your router.
  6. Restart your router: restarting your router can sometimes fix connectivity issues.

Hello, thank you for using Howly.
What manufacturer is your adapter?

Customer Replay

netgear A6210


What troubleshooting have you done so far?

Customer Replay

don't know enough to troubleshoot

Is the adapter close enough to the Router?

Customer Replay

through a wall and less than 20 feet
it used to work fine with the old router until it failed. and was replaced with centurylink4800.
now I can get connection but it will disconnect after a mionute or two.

banner 3

Thanks for explanation
Have you tried to restart the router?

Customer Replay

don't know how

Top answer

Please try to unplug it, wait 1 minute and plug it back

Customer Replay

router shows green.

Please, could you try one more time to connect your router with the adapter?

Customer Replay

seems to hold the connection.....so far.

banner 6

I see, thank you for the try!

Customer Replay

havee we fixed it?????

Do you mean the adapter does not disconnect so far, correct?

Customer Replay


It is great! However, let's wait for 2-3 minutes and see, if the issue won't occur again. Also, please keep in mind to stay in the chat, please!

Customer Replay

a ok

banner 9

Do you mean it is still connected, correct?

Customer Replay


Noted, thank you!
I guess, the issue is resolved for now. However, if the issue occur again, please do not hesitate to contact us again!

Customer Replay

that's several times longer than any previous connectionn

Is there anything else I can do for you today?

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Home network problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info