Updated: March 26, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I got a online video game but i accidentally got the wrong can i remove the game and get a refund

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Customer Replay


Nice to meet you, *****!
Where did you buy the game?

Customer Replay

microsoft store


Which game have you bought?

Customer Replay

lego star wars the skywalker saga galactic edition

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Thank you for the details!
Sign into your account here: login.live.com
You should access your Order history. Select Refund information on the game you want to get a refund for.


Customer Replay

Just like here.

im getting the refund in 2 weeks

Customer Replay

Is this what has been said?

yes but is there a way that i can get the money back immediately

Customer Replay

We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Microsoft, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.
It seems, like you will have to wait until your refund request is reviewed.

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thank you

Customer Replay

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