I forgot my MacBook Air password
Hello, thank you for using Howly.
Do you mean the login password, right?
yes, now I can changed it using the Apple ID because is not connected to a Wi-Fi. How I do I change it using my iPhone?
I mean I can’t
Have you tried to use the reset password option on your MacBook?
Yes but it seems it require the laptop to be online as it is just loading
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Got it, thanks for clarifying that.
Do you know your FileVault recovery key for your macbook?
I did not set it up
I see.
In this case, I recommend you to start up from macOS Recovery.
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps to start up from macOS Recovery:
- Apple silicon: Turn on your Mac and continue to press and hold the power button until you see the startup options window. Select the gear icon labeled Options, then click Continue.
- Intel processor: Turn on your Mac and immediately press and hold Command If you're asked to select an admin user you know the password for, click “Forgot all passwords?” and proceed as described below.
Please, let me know how everything is going.
Now asking me to set up macOS
Please, do so
If you have any difficulties, please, let me know
Terms and condition not accessible
Would be really helpful if you could provide me with a screenshot.
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I need to accept the terms but can’t access them
You can click on the box outlined with the blue border and scroll to read the terms
oo, thank you
You're welcome!
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This is a long process, right!
Yes, that is correct.
Estimate period to fix this?
Depends on the situation
If you're asked to select an admin user you know the password for, click “Forgot all passwords?” and proceed
no forgot all passwords option
Okay, let’s try a different approach that can work better in this case
OK
Use the Reset Password assistant
You should now see the utility window, which shows options such as restoring from Time Machine, reinstalling macOS, and using Disk Utility.
- From the utility menu in the menu bar, choose Terminal.
- In the Terminal window, type reset password, then press Return to open the Reset Password assistant.
- If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
- At the Reset Password window, click Deactivate Mac, then click Deactivate to confirm.
- If you see an Activation Lock window, enter your Apple ID email and password, then click Next.
Keep me updated, please. Thanks!
Password changed
Great job!
- When the password reset is completed, click Exit.
- Choose Apple menu > Restart, then log in with your new password.
i did and signed in successfully
I'm happy!
Everything is working fine now, correct?
All working perfect now, thank you so much🙏🏽
I’m glad I was able to get that sorted out for you
Get answers until you're satisfied
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