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I didn't get the link, sent to me that I was supposed to get, for the re set of my password for my go pro hero 4 session
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please clarify, do you want to reset the GoPro Hero 4 Wi-Fi Password?
the connection password to pare up the go pro to the app
Thank you for the clarification
Here's how to Reset the GoPro Hero4 Wi-Fi Password:
- Turn the camera on.
- Press the settings buttons for 2 seconds. After 2 seconds, a blue Wi-Fi LED light will briefly flash on the front of the camera after 2 seconds. And you will see a Wi-Fi symbol on the menu on the front of the camera.
- While still pressing the settings button (side), press and release the power/mode button (front).
- You see a ‘Reset Wifi Settings’ menu on the front screen. Select Reset by pressing the mode button (front), then shutter button (top).
- The camera will turn off for a few seconds, then restart.
- You are finished, and you will have a new automatically created
GoPro default wifi password.
can you call me to explain it to me please
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
I recommend you to follow with the instructions I've shared with you above to reset a password
So then you will have a new one and will be able to pair camera with the app
0k
Let me know then please
don't hold your breath
I see *****, but please try
it comes up reset wifi but i cant move from no to yes
At what step do you have an issue?
2
sorry,it said it was re set
*****, do you see a ‘Reset Wi-Fi Settings’ menu on the front screen?
no
I think it is reset
Okay
how do we do the password
The camera should turn off for a few seconds, then restart if Wi-Fi settings were reset
okay
Please try the default password: goprohero
it says my password cannot be goprohero it must contain letters and numbers
Does it ask you to create a password?
it just says enter password not create password
It seems the password was not reset
Please try once again with these steps:
- Turn the camera on.
- Press the settings buttons for 2 seconds. After 2 seconds, a blue Wifi LED light will briefly flash on the front of the camera after 2 seconds. And you will see a wifi symbol on the menu on the front of the camera.
- While still pressing the settings button (side), press and release the power/mode button (front).
- You see a ‘Reset Wifi Settings’ menu on the front screen. Select Reset by pressing the mode button (front), then shutter button (top).
- The camera will turn off for a few seconds, then restart.
- You are finished, and you will have a new automatically created
GoPro default wifi password.
it is working now thank you
Thank you as well, *****!
thanks for your help
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no
*****, thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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